Политика доставки
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Custom-made and personalized products may require additional production time. Estimated production times will be indicated on the product page when applicable.
Shipping Destinations
We currently ship to most countries within the European Union and selected international destinations.
If your country is not available during checkout, please contact us for assistance.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, package size, and selected shipping method.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Delivery Times
Estimated delivery times:
- Latvia: 1–3 business days
- European Union: 3–10 business days
- International destinations: 7–21 business days
Delivery times are estimates only and may vary due to customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.
Order Tracking
When available, tracking information will be provided by email once the order has been shipped.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and provide an appropriate solution.
Contact Information
For any shipping-related questions, please contact us:
Lignaris
Email: mihail@okamm.com
Latvia